Went down to the IBM service center @ Changi Biz park today, cuz my Thinkpad’s battery is messed up, being only able to hold a fantastic charge level of 18%.
this problem has been around since last nov, but somehow i never managed to find the time to bring it down to Changi for servicing, due to many things happening, such as my exam invigilations, the cambodia incident, etc etc, as well as life in general.
So what happened? Well, when i brought it there, the service personnel told me that the warranty for the battery had lapsed, though it was supposed to have a 3 year warranty. (with a nice cute hidden 1 yr battery warranty clause).
and the CSO that i spoke to in november did not log the case report for me, and so, there were no records of this problem occurring earlier, and they were unwilling to do anything for me.
well FUCK ME. she could have logged it down for me. damn it.
that’s the problem with procrastination.
SIGH!!!
A wasted trip, another afternoon ruined.
ah well. THIS SUCKS.
Note to self:
1) Read the find print in the warranty policy next time.
2) Log down all CSO phone calls, with time, date and person spoken to.
